Return & Refund Policy

Satisfaction Guarantee

At Wexpressions Cosmetics, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 14 days of the delivery date. To be eligible, items must be unused, unopened, and in their original packaging. Due to the nature of our skincare and body scrub products, we are unable to accept returns on opened or used items for hygiene reasons.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

If you received a damaged or defective item, we'll gladly exchange it. Please contact us within 48 hours of delivery with a photo of the damage.

Non-Returnable Items

• Opened or used products
• Sale or discounted items
• Gift cards

How to Initiate a Return

Email us at support@wexpressionscosmetics.com with your order number and reason for return. We'll provide you with return instructions.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.